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About Us

The platform is dedicated to presenting and selling furniture and home goods, with a particular focus on the balance between functionality and visual harmony, offering solutions suitable for various living environments.

The presentation of products and the structure of the purchasing process prioritize clarity and comprehensibility, allowing for informed decisions based on individual needs.

I. Core Principles

In the daily management and presentation of content, the following guidelines are followed:

  • Price Transparency: The displayed amounts represent the final price to be paid, including applicable taxes.

  • Balance between Practicality and Aesthetics: Product selection considers daily use and consistency with living spaces.

  • Clear Purchasing Process: Categories are structured intuitively, and page layout is designed for quick consultation.

  • Compliance and Quality Standards: Products are selected in consideration of applicable UK and EU safety and quality standards.

II. Product Scope

The products currently presented mainly fall into the following categories:

  • Pergola

  • Porch swing

  • Table    

Product selection is based on applicable UK regulations and commonly adopted market standards.

III. Prices and Delivery Methods

The main details related to prices and shipping include:

  • Displayed prices include UK VAT (20%).

  • The DDP (Delivered Duty Paid) model is applied, with taxes included in the price.

  • The amount shown at checkout corresponds to the total order amount.

  • After shipping, the order status can be tracked using the tracking information provided.

  • Estimated delivery times are generally 7–15 working days, with possible variations for remote areas.

IV. Consumer Rights

In compliance with applicable regulations, the main consumer rights include:

  • The right of withdrawal within 14 working days from receipt, provided the product and packaging are intact.

  • Legal liability for 2 years for products that meet the applicable conditions.

  • Available communication channels for requests and clarifications, with management based on specific circumstances.

V. Privacy and Data Protection

The processing of personal information and data is carried out according to the following criteria:

  • Use of TLS/SSL encryption for communications.

  • Compliance with UK GDPR and applicable UK laws.

  • Use of personal data exclusively for order fulfillment, communication, and necessary support, with no unauthorized use.

VI. Contact Information

For product, order, or applicable policy inquiries, you can contact:

  • Address: 422 WELLS BROTHERS RD, ROSE HILL, NC 28458-8496, US

  • Phone: +1 (914) 309-3805

  • Email: bonjour@furnifindz.com

  • Hours: Monday to Friday, 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM (CET)